FAQs About Eyelash Extensions

What are eyelash extensions?

Eyelash extensions are a popular new service and product that lengthens and thickens your own natural eyelashes. Lash extensions are single strands of synthetic eyelashes that are curved to replicate a natural eyelash. They are applied to each individual natural eyelash one by one for a natural, beautiful and full look. Eyelash extensions are perfect for special occasions or for day to day wear.


What is the advantage of having eyelash extensions?

You will not have the need to curl your lashes or apply mascara.


What do eyelash extensions look like when applied?

With proper application, meaning one synthetic eyelash applied to one natural lash, the look and feel is completely natural looking and real.


How long will a set of eyelash extensions last?

When applied properly, eyelash extensions will last the length of the natural growth cycle. Everyone’s experience will differ based on day to day activities. We recommend getting a touch up every 2 to 3 weeks. If you wait too long, your eyelash extensions will fall out and you will require a full set. Natural eyelashes fall off every 4-8 weeks due to the natural growth cycle and are naturally replaced with the growth of a new eyelash. Other factors such as exposure to steam or touching the eyes a lot may cause the extensions to fall out sooner.


Can you swim, shower, exercise or visit a spa while wearing eyelash extensions?

Yes. The bonding agent we use is waterproof and allows the wearer to shower, swim, exercise etc. Special care is required but overall maintenance is low. We do recommend, however, waiting 4hrs after lash application.


What should I do prior to my appointment?

Try to arrive without any eye makeup and do not curl your lashes that day.


How long will it take to apply eyelash extensions?

The application process for lash extensions normally takes anywhere from 45 min to 1.5 hours with someone who is experienced. If you go to an apprentice/newly certified eyelash technician it may take up to 3 hours. You will lay comfortably on a bed with your eyes closed. The eyelash tech will then apply an under eye pad to cover and protect your lower lashes. The extensions are then applied to each individual eyelash on a hair by hair basis.


How should I care for my lashes?

  • Avoid showering, steam rooms, massages and facials after lash application for at least 4hrs.
  • Use oil-free makeup remover to keep your eyes clean.
  • Do not curl your eyelashes or wear mascara. If you choose to wear mascara make sure it is waterbased and apply from the middle, avoiding the root area.
  • Avoid running water directly on your lashes (jet spray) while in the shower.
  • Use a headband when you’re hitting the gym or working up a sweat so as to avoid oil build up from your skin.
  • Do not rub or pull on your lashes, this may cause them to fall out prematurely.

When can’t I get eyelash extensions?

Wait 2-3 weeks after perming or dying your lashes. You must wait 2-3 months after eye surgery and get your doctors approval.


What happens if I just had my lashes applied and a few fall off immediately?

During the application, we cannot tell which eyelashes are at the beginning or end of their growth cycle. If we happen to apply the extension onto an eyelash that is near its end, then it may unfortunately fall out shortly after your visit.  At Voila, our lashes are guaranteed for 5 days, so come in for a fill when you feel it is noticeable.